Picture ThisStaff Desk

Editorial contributions

Create an invitation

Invite someone to contribute a Gallery story or review a camera. Both use the same editorial workflow.

Customer list has not been refreshed yet.

The message must contain {story_link}. It is replaced with the personal link after approval.

Recent editorial invitations

Create or reopen a Zoho Mail draft without creating another invitation link.

Customer lookup

Search the stored lab order history.

Previous scans

Idle

Customer communications

Standard messages

Edit reusable delivery and editorial invitation wording. Changes affect future messages only; approved messages are frozen with their delivery job or invitation.

Available placeholders: {customer_name}, {order_number}, {sharing_link}, {portal_link}, {story_link}, {expiry_date}, {download_deadline}, {collection_deadline}, {collection_number}. Download dates are filled after delivery preparation; collection dates use recorded completion.

My Film introductions and film receipt

Order introductions and film-receipt emails use this sending mode, separately from automatic completion. Online orders receive an acknowledgement without a calendar completion date; Film received sets the date and queues a second email. Shopify order confirmations stay unchanged.

Test sends only to paulpapadopoulos@outlook.com. On sends eligible order introductions and newly recorded film-received notices. Save to apply. Orders placed before enabling or changing sending mode do not receive retrospective introductions.

Placeholders: {first_name}, {customer_name}, {order_number}, {order_summary}, {completion}, {portal_link}, {delivery}. Keep {completion} and {portal_link} in every message. If {order_summary} is omitted, the work summary is added before the completion estimate. These are service emails: avoid promotional copy unless its eligibility and consent have been checked.

Sending results

Accepted means Resend accepted the email, not confirmed inbox delivery. Sending or uncertain results must be checked in Resend before any manual resend. No automatic retries are made.

Automatic order completion

After approval and verified delivery: save the email, complete the lab work in Shopify without its extra notification, then send through Resend. Prints created must still be confirmed. Existing approvals are never activated retrospectively.

Owner test applies only to new approvals for paulpapadopoulos@outlook.com. Changing mode pauses pending approvals; review these individually. Completion wording is edited in Standard messages above.

My Film print-order confirmations

Paid print orders appear in Production and queue original files for the main helper independently of these email settings. Shopify Flow is not required.

Unlock Staff Desk with the supervisor PIN to manage print-order emails.

Approve scan delivery message

Suggested completion no.—
Checking the delivery helper…
Additional messages

Shopify Flow

POS developing confirmation

Every confirmation lists the order details and price paid. One- and two-hour orders stop there; the four completion messages below are used only for Same Day, Next Working Day, 3 Working Days and No Rush orders. Due-date rules stay fixed in Staff Desk code.

Allowed placeholders: {{first_name}}, {{order_number}}, {{turnaround}}, {{due_date}}.

Editorial

Select a Gallery or Camera Review contribution to review its photographs, words, print progress and editorial status.